SHIPPING POLICY
Shipping within the Iberian Peninsula will take up to 48 hours, while shipping to the Balearic and Canary Islands will take up to 5 business days. International shipping will take between 5 and 10 business days.
All orders will be shipped within 24-48 hours of being placed, and customers will receive a tracking number via email once their order has been shipped. Please note that shipping times may vary based on your location and the shipping option selected at checkout.
For order destination Spain, we offer free shipping. For international orders, we offer free shipping for purchases over €100. If the purchase is less than €100, a shipping fee of €30 will be charged. Please note that delivery times may vary depending on factors beyond our control, such as customs processing times, local delivery services, or weather conditions. We are not responsible for delays caused by these factors..
If you have any questions or concerns about your order or shipping, please don't hesitate to contact us at info@serenasoul.com. We are committed to providing our customers with the best possible shopping experience, and we will do everything we can to ensure that your order arrives safely and on time.
